SmartFix — Fix My Phone & Computer Trading LLC
Privacy Policy
Last updated August 2026. Questions? Call +971 50 123 0763 or email info@smartfixmobiles.com.
Who we are
SmartFix — Fix My Phone & Computer Trading LLC ("SmartFix Mobiles", "we", "us") is a licensed company in Dubai, United Arab Emirates, operating a physical store on Sheikh Zayed Road, Al Wasl. You can reach us on +971 50 123 0763 or at info@smartfixmobiles.com.
Information we collect
When you contact us on WhatsApp, by phone, or through a form on this website, we collect the details you choose to share — typically your name, phone number, device model and the issue or product you're asking about.
We do not ask for your Apple ID, Google account password, or any online-account credentials. When a device is handed to us, it stays sealed with your own passcode.
This website uses Google Analytics cookies to understand how visitors use our pages. This data is aggregated and does not identify you personally.
How we use your information
We use your details only to respond to your enquiry, prepare a price estimate, arrange collection or a store visit, and follow up about your request. We never sell your personal information to third parties.
Data retention & your rights
We keep enquiry records only as long as needed to serve you and meet legal obligations. You can ask us to access or delete your information at any time by emailing info@smartfixmobiles.com.
Questions about your repair or your data?
Message us on WhatsApp or call — a real person at our Dubai store will help.